Finding the right doctor can feel overwhelming—especially for older adults managing chronic conditions, medications, or new diagnoses. Whether you're transitioning to a new location, switching insurance plans, or simply feeling unsatisfied with your current provider, there are many reasons why you or a loved one may need to find a new primary care doctor or specialist.
At LiveWell Care Management, we guide families through healthcare transitions and help ensure that older adults receive high-quality, personalized care. One of the most important steps is asking the right questions—so you can make a confident and informed choice.
Even if you've had a trusted physician for years, life changes can lead to the need for a new provider. Common reasons include:
No matter the reason, choosing a new healthcare provider is about more than just credentials—it's about finding someone you trust, feel comfortable with, and who understands the unique needs of aging adults.
Before committing to a new provider, consider asking the following:
Ask about their education, board certifications, and clinical background. Pro tip: Look for experience in geriatrics or working with older adults.
Do they favor holistic care, evidence-based medicine, or a particular philosophy of care? Look for someone who aligns with your values.
You want a doctor who listens attentively, respects your concerns, and explains options clearly.
If so, how soon can you get an appointment? Timely access is especially important if you're managing a chronic condition.
Check the office hours, proximity to home, and ease of parking or public transportation—especially for seniors who may no longer drive.
Do they use electronic health records (EHRs)? Are they proactive about sharing information with specialists, pharmacies, and family caregivers?
Ask upfront about coverage, co-pays, and billing practices. If you’ll need to pay out of pocket, be clear on the fees.
Find out who to contact and what protocols are in place for urgent health concerns outside normal office hours.
Older adults benefit from doctors who understand:
Managing multiple medications
Chronic illness coordination
Cognitive and memory changes
End-of-life planning or long-term care needs
Virtual care may offer more flexibility—especially for check-ins or follow-up appointments.
Once you’ve chosen your new doctor, request your health records from your previous provider. Having a full medical history—including medication lists, test results, and diagnoses—will help your new doctor get up to speed and ensure continuity of care.
And if you're worried about explaining your decision to your former provider—don't be. You’re under no obligation to share your reasons. Just focus on finding the right fit for your current and future health needs.
At LiveWell, our geriatric care managers can:
